Transfers You Can Trust

We've built the industry's highest level of security to ensure your money reaches the right person, every time.

Picture of person using the Pomelo app to send money to GCash from US to the Philippines.

Our Security Commitment to You

ID Verification

Your loved one's identity is confirmed with a government-issued ID.

Account Verification

We check every bank account with a micro-deposit before it’s released.

Advanced Encryption

Your sensitive information is encrypted with the highest banking-grade security.

Providing Extra Protection - Everywhere We Can

Here’s everything else we do to keep your money safe:

Biometric Security

Access your account or see your card details only with your face or fingerprint.

Real-Time Monitoring

Our fraud detection system watches your account 24/7 to stop unauthorized activity.

Transfer Tracking

Follow your money's journey with instant notifications from send to receive.

Fraud Protection

You're never responsible for unauthorized charges on your Pomelo Mastercard®.

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24/7 Support

We'll never ask for your password, PIN, or card number by email, phone, or text. See something suspicious? Our support team is here 24/7.